Specifications:
Material:ABS/Silicone
Diameter:About 1.65in / 4.2cm
Battery capacity:80mAh
Battery life:About 90 minutes on a full charge
Package Contents:
1x Smart Ball
1x Type-C Cable
Description:
【High guality】Food grade ABS material, no pressure for cats to bite.
【42mm】42mm "claw control" is different from the traditional rolling ball size on the market, and is more suitable for the cat's "sense of control" of primitive hunting
【Intelligent】In intelligent mode, you can wake up by patting, simulate the escape trajectory of prey, roll and hit obstacles, and then intelligently choose the route to avoid
【Quiet】Give the cat a strange night and give you a quiet sleep. 90% of the cache material package in the outer layer, rolling quiet, day and night, play if you want.
【Bite resistance and durability】Soft and skin friendly silicone wrap, in addition to rolling quietly, increases friction, and takes into account bite resistance and durability.
About Charging:
1.Blinking red light: battery is too low and needs to be charged
2.Blinking blue light: the product is charging
3.The green light stays on: charging is complete, please fully charge it for the first time
Notes:
1.Turn on the smart ball: short press the on-off key
2.Switch mode: After turning on the smart ball, long press the power button
3.Smart mode the blue indicator light stays on for 3 seconds, automatically enters standby mode after running for 3 minutes, reactivates the ball to turn on after slapping
4.In normal mode green indicator light stays on for 3 seconds, the ball will automatically turn off after 3 minutes ofo peration.
HOW MUCH DOES SHIPPING COST?
Shipping cost may vary by items.
PROCESSING TIME
As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.
Estimated Delivery Time
As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 days to deliver.
(Shipping carriers are experiencing delays due to the COVID-19 pandemic)
If your order hasn’t arrived in the estimated delivery times, please contact our support team at SUPPORT-STRAIGHTGIFTES@GMAIL.COM
If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
RETURNS AND REFUND GUARANTEE
For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.
All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.
RETURNS AND EXCHANGE POLICY
For non defective items and items that are received in 100% condition, we charge a 30% restocking fee. We will send you a return label as soon as we receive your request and as soon as we receive the item you returned, we will process your refund minus the 30% Restocking Fee.
All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.
STRAIGHT GIFT.GIFT STORE has the right to refuse returns that passed the 15 days allowed time after delivery.
For additional help please contact us at: ✆ 352-320-0446 Mon-Fri 9am-5pm ET and/or Email Us at SUPPORT-STRAIGHTGIFTES@GMAIL.COM
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